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Our Policy Terms & ​Website Terms of Use

INFORMATION COLLECTION AND USE: 

Kre8 Social collects personal information when you register or contact us from our website. As a customer, we collect your name, address, email, your business website, telephone number, and uploaded documents. We may also collect names and addresses of which payments were made from/to. Kre8 Social uses information for the following general purposes: to customize the advertising and content you see, fulfill and improve your requests for products and services,  contact you, conduct research, and provide anonymous reporting to/for internal and external clients.

  

INFORMATION SHARING AND DISCLOSURE

Kre8 Social will not rent, sell, or share personal information about you with other people or non-affiliated companies/vendors except to provide products and/or services you've requested after we have your permission, or under the following circumstances:

 

  • We are required to respond to subpoenas, court orders, and all legal processes, to establish and/or exercise our legal rights to defend our business service against any legal claims.

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  • We believe it is necessary to share information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Kre8 Social terms of use, or otherwise required by law.

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  • Business Transfers: As we continue to develop our business, we might sell or buy services, technological platforms, or assets. In such transactions, visitor information is usually one of the transferred business assets. Also, in the unlikely event that Kre8 Social is acquired, or substantially all its assets are acquired, customer information will, of course, be one of the transferred assets.

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  • Credit card information will never be disclosed by Kre8 Social. We strictly follow the conditions of use established by Visa, Mastercard, Discover, Amex, and PayPal.

 

E-GIFT CARDS

  1. Redeemable at Kre8 Social.com  for services not exceeding the remaining credit balance on this card. Treat this e-gift card as cash; if it is lost/misplaced or stolen, it will not be replaced. Valid for one (1) year from the date of purchase. Be sure to keep track of your e-gift card balance, terms, and expiration date. This card is the property of the issuer.

  2. Your use of this e-gift card constitutes acceptance of these terms:
    The dollar value of this e-gift card may be applied toward any service purchase made at Kre8Social.com. This gift card is not exchangeable for cash or replaced if lost or stolen. 

 

TERMS OF SERVICE, NOTICES, AND REVISIONS

If you choose to contact/visit Kre8 Social, your contact/visit and any dispute over privacy are subject to this Notice and our Privacy Terms & Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Florida. If you have any concerns about privacy at Kre8 Social, please email us a thorough description of your concerns to sales@WebProRealtors.com, and we will immediately try to rectify your concern(s). Our business changes constantly. This Notice and the Privacy Terms & Conditions of Use will change also without notice. The use of information that we gather now is subject to our Privacy Policy in effect at the time of use. You should check our website frequently to see recent changes.

NEWSLETTERS

We send newsletters to you and will not sell your email address to 3rd parties. You may choose to opt out of the newsletter at any time by following the unsubscribe instructions in each newsletter or by contacting us directly. By default, all contacts from our website are entered into our CRM and newsletter distribution list. If you would prefer not to be added to our email distribution list, please specify this in the body of your email or the contact form prior to submitting it to us.

  

COPYRIGHT

The digital images and transcripts of documents on Kre8 Social are the individual copyrights of Kre8 Social through our photo licenses with other providers. The index and all related website content are the copyright of Kre8 Social. Customers must own the rights to all logo(s), and photos sent to KRE8 SOCIAL for reuse.

In the event that Kre8 Social is presented with a lawsuit alleging copyright infringement or similar claims arising from the reuse of any images, logos, or other materials provided by a member client, you, the client, will be promptly notified in writing of such suit. Our retained attorneys will take appropriate legal action on our behalf, and you will be responsible for all associated legal expenses, including but not limited to attorney fees for our representation.

 

PERMITTED USE

Visitors to this website are granted permission to access the materials listed, to download and copy such material onto electronic, magnetic, optical, or similar storage media, and to make printed copies of any such downloaded material, provided that such activities and copies are for non-commercial use, private study or research.

  

RESTRICTED USE

Visitors to this website may not copy, distribute, screenshot, reproduce, sell, or publish any of the copyrighted material downloaded or copied from this website. For the avoidance of doubt, no permission is given for the transfer of any of this material to an open internet site. For written permission, please contact sales@Kre8Social.com. Kre8 Social monitors the web closely for violations of our use policy.

 

HACKED/HIJACKED WEBSITE USE

At Kre8 Social, we pride ourselves on taking various security measures when working on all projects. We encourage you to use your discretion and safety features when logging on to WIFI and other internet connections. Do not share your password(s). By agreeing to work with and/or be partners with Kre8 Social, you the customer(s) agree that neither Kre8 Social nor any of its staff will be held liable should your website be compromised. Safety first! When using the internet be sure that your computer and internet connection is secured. 

PRIVACY NOTICE - IF YOU VISIT OUR WEBSITE TO BROWSE, READ, OR DOWNLOAD INFORMATION:

  • Kre8 Social automatically collects and stores the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our sites; and the Internet address of the site from which you linked directly to our sites.

 

  • Kre8 Social uses this information only as anonymous aggregate data to determine the number of visitors to different pages or sections of our sites, to ensure the sites are working properly, and to help us make our sites more useful and user-friendly. 

PAYMENT & REFUND POLICY

  • Project Completion Sign-off Form, Payment, and Refund Policy Terms. No refunds, exchanges, credits, or returns are accepted!

REFUNDS/CREDIT 

Subscription Plans:

  • If you have a change of mind and decide to cancel your subscription after payment was made. Unfortunately, no refunds will be issued - not even if your request was made immediately after submitting payment.

  • Our content calendar and design process are created and scheduled one month in advance. We will continue your posting schedule as per your subscription plan, however, your subscription will not be renewed in the upcoming month/year. We're sorry to see you go and hope to work with you again in the future.

À LA CARTE DESIGN SERVICES: ​

  • Digital means it's ready for immediate download after purchasing/final confirmation. No waiting, and no shipping fees. Purchase once and it's yours forever.

  •  Every digital (instant download) and print purchase is non-refundable; as there is no way for us to tell whether you have printed and/or used the design. If you have any questions or concerns about your order, please feel free to contact us anytime.

  • Disclaimer: We are NOT affiliated or associated with Canva.com in any way.

  •  Please remember that colors may slightly vary if printed, due to monitor calibration settings, printout settings, and material type. All additional props such as stock photos, frames, items on display, and non-incorporated writing are just for illustrative purposes and are not included in any sale on our website.

REGULAR DESIGN FEES 

  • Social media posts/reels/stories - $25 for each design (not per social media platform)

  • Brochure/Flyer 8.5" x 11" - $75 each per single page or $100 for 2 pages ($25 each additional page)

  • Poster (up to 3') $150 each (single side only)

  • Graphic Design - $75/hr (min. 2 hrs

  • Re-Design Service (previously designed by Kre8 Social only) - $50/hr (min 2 hrs) or $25 per page.

  • SEO - $150/hr (min. 2 hrs

  • To Open Social Media Accounts - $25 for each platform or $150 for up to 8 platforms.

  • Brand Strategy Setup - $49.99 per company or customer (If you already have your brand colors, fonts, etc., we will still need to create a brand board for you as a part of our process. The current promotion of $50 off (code KS50) for branding discount on any subscription plan may still be used at checkout time only. This discount cannot be applied toward another document or service).

PRINT ORDER - SHIPPING 

  • Our shipping speed service is economy delivery of 7 - 14 business days.

  • We are not responsible for undelivered orders - whether from unforeseen weather, or incorrect address provided by you.

  • If your order was inadvertently delivered to the wrong address, and a mistake was made by our shipping carrier partner, we will contact our printing vendor and request a re-ship of the same order.

SOCIAL MEDIA CONTENT DESIGNS 

  • Subscription services require full payment before the start of the design process

SOCIAL MEDIA ADS 

  • Subscription packages do not include social media marketing ads or social media management 

  • We will customize Facebook & Instagram ads per your monthly budget

SOCIAL MEDIA MANAGEMENT

  • Social media management is creating, scheduling, analyzing, and engaging with content posted on social media platforms. See the breakdown of responsibilities below:

    • Perform audience research ​

    • Develop a social media management plan

    • Monitor your social media channels

    • Empower brand advocates 

    • Utilize social media management platforms

    • Focus on social media trends

    • Launch targeted campaigns

    • Build budgets for ad campaigns

    • Maintain consistent posting 

    • Utilize analytics tool

    • Tracks and analyzes key performance indicators (KPIs)

    • Active audience engagement  

    • Explore new platform features

FLIPBOOK/EBOOK

  • Additional flipbook/ebook guides for team members are available at $25 each. (same criteria as team lead).

SOCIAL MEDIA CONTENT DESIGN & MANAGEMENT 

  • Rate starts at $50 per hour (min 3 hours per week - recurring billing) 

CUSTOM DESIGN WORK and/or WEBSITE DESIGN REDESIGN

  • 50% of the total is due upon receipt of the invoice to activate the project start date. 

  • When 50% of the project is completed, the customer(s) will receive an invoice requesting payment in full for the total remaining balance. The balance must be paid in its entirety upon receipt before the second half of the project commences. 

 

  • Any/all refund requests must be in writing and emailed to sales@Kre8Social.com. Refunds will not be issued if more than 50% of the work is completed. If the project completion sign-off agreement is signed or past the sign-off time frame of 7 days (whether signed or unsigned).* 

CUSTOM SUBSCRIPTION / MEMBERSHIP PACKAGES:

  • We will happily work with you to configure the ideal subscription plan that suits your business and/or budget. You will receive recurring invoices every month or year - depending on your chosen membership package. All invoices are due upon receipt to initiate your design and social media posting process. 

  • If payment isn't received within 24-hrs we will send you a courtesy reminder, however, your project will remain in a hold status until full payment is remitted. If no payment is received after 7-days, your membership will be automatically canceled unless you've contacted us prior. You may renew your membership at any time - there will not be a renewal fee.

PROJECT TERMS: PRINT AND/OR DIGITAL SOCIAL MEDIA CONTENT DESIGNS

DISCLAIMER:

Subscription/membership is a per-agent-only plan. Teams greater than two should contact us for custom pricing at sales@Kre8 Social.com.

À LA CARTE SERVICES: HOW MUCH NOTICE DO YOU NEED?

  • 24-hrs Notice Required!! To get started, we will email you requesting the necessary information such as; MLS #s and address(es) for each of your listings. We will also need your headshot, brokerage logo, your logo (if applicable), and your contact info.

SOCIAL PLATFORMS LOGIN & PASSWORDS:

  • We will need the login credentials for each of your social media platforms per membership plan to post your design content. 

  • *If you do not want to give us full access to the relative social media accounts, that's ok. We will design and email you all designed content(s) monthly for you to post yourself - at your leisure, however, the subscription fee will not be adjusted.

WHEN WILL THE DESIGN PROCESS BEGIN:

  • We strive to have a speedy turnaround and try our best to complete and post all designs within 24 hours after receiving all requested documents, photos, etc., and your final initial approval. However, our turn-around time is 2 - 3 business days after your brand file is completed - meaning that we've already received everything requested from you.

 

ADDITIONAL INFORMATION & FEES

  • Customer(s) will always be notified and are required to approve revisions as the project progresses. Customer(s) will be emailed a Project Completion sign-off agreement. Please be sure that you are completely satisfied before signing off on all projects. The project completion sign-off agreement form must be signed and emailed back to sales@Kre8Social.com no later than 7-days after the email sent date. Should you hesitate to sign and send back your agreement after receipt, we will consider your silence as approval, and that you are completely satisfied. Your file will be closed automatically. A file-closed email will be sent to the customer as a status update. No changes will take place once a project file is closed.

  • Any edits or website redesign that is requested after the 7-day receipt due date will be of separate charge(s). Customer(s) will be emailed an invoice detailing new project edits/additional add-ons and cost(s). Payment terms will apply to initiate a new project start date. New project edits, add-ons, or redesigns will not take effect until full payment is received.

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  • If you, the customer(s) contact us with new requirements for a project that was not initially agreed upon or included in the prior estimate this/these new designs or revisions are subject to additional charges of $75/hr (min 2-hrs). A revised agreement that includes the additional revisions will be sent for your signature/approval and a new invoice for payment emailed to you.

Thanks for choosing KRE8 SOCIAL to be your business design/content marketing partner.

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